TERMS AND CONDITIONS OF SALE
1. Introduction
1.1 The use of the e-commerce service of BOW-TIE S.L described in these Terms and Conditions is reserved for customers over 18 years of age or who are authorized by their legal representative and whose purpose is individual and in no case commercial, craft or professional.
1.2 The resale or rental of the products purchased on this page is completely prohibited, as well as their commercial or professional use of any kind.
1.3 BOW-TIE S.L reserves the right to modify these terms and conditions of sale at any time and without prior notice. The customer is obliged to accept only the terms in force at the time of their purchase.
2. Purchase
2.1 Each product is represented by several images as well as a description of the colour and
materials, faithful to the reality of it.
2.2 Possible variations due to the technical characteristics or colour resolution of the customer’s device are not the responsibility of BOW-TIE S.L.
2.3. After confirmation of the purchase, the order will be processed by BOW-TIE S.L and sent by the corresponding transport agency. At any time the customer may have access to the tracking of their order, provided by the corresponding transport agency.
2.4. For any questions regarding your order once the purchase has been made, you must contact us at contact@bow-tie.eu, indicating the order reference and its tracking number.
2.5. BOW-TIE S.L reserves the right to refuse the order of any customer with whom there is any type of legal dispute regarding a previous purchase or who has previously violated the General Conditions.
2.6. The purchase procedure will be considered complete at the moment in which the customer confirms it. The order placed by the customer will be considered binding for BOW-TIE S.L., only if the entire purchase procedure has been completed correctly and regularly, without any evidence of error from the web page.
3. Availability
3.1. The stock of BOW-TIE S.L is limited. The website will display the products available at that time.
In the event of an incident regarding the stock of a product for which an order has been placed, it is the obligation of BOW-TIE S.L. to inform the customer as soon as possible through the courier service of the web site.
3.2. The contract of sale between BOW-TIE S.L. and the customer will be considered complete at the moment in which, after checking the availability of the stock of the product, as well as the charge on the credit card of the corresponding amount, the customer receives the confirmation of their order by the company.
4. Prices and payment methods
4.1. All prices include legally applicable taxes (VAT) and are shown in Euros (EUR).
4.2. BOW-TIE S.L reserves the right to change the prices of items sold on this website at any time and without prior notice. The customer must pay the price stated in www.bow-tie.eu at the time of confirmation of their order.
4.3. BOW-TIE S.L accepts payments through the following credit cards and payment gateways that are stated in our website.
4.4 The processing and subsequent shipment of the order will take place once BOW-TIE S.L. has verified all the customer’s bank details and receives authorization to charge for the purchase.
4.5. If, after the order, any product is not available, only those that are available will be charged along with their respective shipping costs, if any.
5. Shipping and delivery
5.1. Orders made on www.bow-tie.eu with a delivery country that is NOT within the European Union may incur an extra cost due to customs charges and local import taxes of the destination country. These costs are solely and exclusively the responsibility of the customer and will have to be settled at such time the package arrives at its destination. BOW-TIE S.L has no control over such charges.
BOW-TIE S.L. ships to the following countries: see Annex 1.
5.2 Delivery times are not definite cannot be guaranteed. However, BOW-TIE S.L. offers the following estimates:
▪ Deliveries of national orders: 1-5 business days once it is picked up by the transport company in our facilities.
▪ Delivery of orders from nearby countries Germany, Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Scotland, Slovakia, Slovenia, Estonia, Finland, France, Wales, Greece, Holland (Netherlands), Hungary, Northern Ireland, Ireland, Republic of, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands (Netherlands), Poland, Portugal, Romania, Sweden: 4-8 working days once it is picked up by the courier company in our facilities.
▪ Delivery of international orders: 8-15 business days once it is picked up by the transport company in our facilities.
5.3 For security reasons BOW-TIE S.L does not ship to postal boxes or P.O. Box addresses, nor accepts any order for which it is impossible to identify the individual responsible for the same and their address.
5.4. Shipping costs are included in the purchase process prior to confirmation of the order.
5.5. Shipping costs charged according to the following tariffs:
– National orders (Spain mainland): 6,00€
– Spain (Ceuta, Melilla, Baleares, Islas Canarias): 10,00€
– Andorra: 10,00€
– Portugal: 6,00€
– EU: 17,00€
– UK: 35,00€
– Asia 80,00€
– Africa 60,00€
– America: 55,00€
– Oceania: 60,00€
▪ The costs of shipping orders to international countries will be calculated during the purchase
process based on the volume and destination of the order.
▪ Orders placed after 1:00 p.m. will be prepared the next business day.
▪ No shipments are made on Saturdays, Sundays or holidays.
5.6. In the event that there is a loss of the product(s) by the transport company, BOW-TIE S.L. will replace them at no cost to the customer, once the customer has reported and documented the incident through the e-mail contact@bow-tie.eu and that the situation has been verified by BOW-TIE S.L. with the transport company, within a maximum period of 30 days.
5.7 When placing an order, the customer agrees to sign the receipt form presented by the person making the delivery, on which they may include any observations they deem appropriate, and taking care to record the state in which the package has been received.
By signing the receipt sheet, the customer acknowledges having received the number of packages indicated therein and the state in which they have been delivered. If the customer observes damaged products or that any are missing, they must make a note of the incident on the transport delivery note and make a claim by e-mail to contact@bow-tie.eu within a maximum period of 24 hours.
6. Returns
6.1. Return Policy:
6.1.1 The customer has the right to withdraw from the contract within 14 days from the moment the order has been received. To exercise this right, the customer must inform BOW-TIE S.L of their decision to cancel the purchase to the following e-mail, contact@bow-tie.eu
In order to carry out the return, the customer must send their communication regarding the purchase before the end of the return period.
6.1.2. If the customer terminates the present contract, BOW-TIE, S.L. will not bear any expense generated by said return, prior to 14 days from the moment we have been informed of your decision to terminate this contract, see point 6.1.5 contact e-mail. Such refunds will be made with the same payment method that the customer has used for the initial purchase.
6.1.3. In the event of returning a product which is part of a multiple order, the related delivery costs will not be refunded.
6.1.4. Items must be returned in perfect condition and in their original package. In the case of footwear, the customer should try them on a soft surface in order to prevent marks on the sole.
Items with chafing on the sole or wrinkles on the skin will not be accepted.
No return or exchange will be accepted if the items are returned incomplete, damaged and/or dirty.
6.1.5 To proceed with a return, you must first contact contact@bow-tie.eu
6.1.6 Bow-Tie S.L. does not exchange products, should the customer needs a different size or color, they must process a return and purchase the new product through the web site.
The client is responsible for all costs related to the return of the products, as well as any customs expenses and local taxes. If the return costs are higher than the value of the goods to be returned, you will be charged the remaining balance in the same way as the original payment.
7. Authenticity and intellectual property rights
7.1 BOW-TIE S.L. guarantees the authenticity and high quality of the products for sale at www.bow-tie.eu.
7.2 It is totally forbidden to copy or reproduce, totally or partially, any content, whether textual and/or graphic, present on the www.bow-tie.eu website, created by BOW-TIE, SL, owner of all intellectual property rights thereof.
8. Contact
8.1 For any type of query related to the www.bow-tie.eu web site, the customer can send an email to the address: contact@bow-tie.eu.
9. General Provisions
BOW-TIE, S.L. reserves the right to:
9.1 Modify or cancel, temporarily or permanently, the service provided through BOW-TIE Online Store (or any part thereof) with or without notice. BOW-TIE, S.L. will not be liable to the client or to other third parties for such modification or cancellation; and/or
9.2 If, despite the modification of the Terms and Conditions and/or the Conditions of Delivery, the customer continues to use the service provided through BOW-TIE Online Store (or any part thereof) after such modification, they will be considered to have agreed to the changes. The customer will be responsible for checking the Terms and Conditions regularly in order to determine if any changes have occurred. If you do not agree with any modification of the Terms and Conditions, you must immediately stop using the BOW-TIE Online Store service.
9.3 In the event that BOW-TIE, S.L. modifies these Terms and Conditions, their order will be subject to the Terms and Conditions in force on the date and time that the customer placed the order.
9.4 In the event that any part of the Terms and Conditions is declared illegal or unenforceable, the affected provision shall be considered deleted, and the remaining provisions of the aforementioned Terms and Conditions shall remain in full force and effect.
9.5 The contract of sale concluded between the client and BOW-TIE, S.L. will be governed by Spanish legislation.
Last updated September 12, 2018
BOW-TIE S.L. C/Núñez de Balboa, Nº 37, 4º Drcha, 28001, Madrid, Spain.
ANNEX 1:
List of countries:
Afghanistan, Albania, Algeria, Andorra, Anglo-Norman, Angola, Anguilla, Antigua and Barbuda, Anglo-Norman, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Azores, Bahamas, Bahrain, Bangladesh, Barbados, Barbuda (Antigua and Barbuda), Belgium, Belize, Benin, Bermuda, Bhutan, Belarus, Burma, Bolivia, Bonaire Island, Bosnia-Herzegovina, Botswana, Brazil, Brunei , Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cape Verde, Central African Republic, Chad, Czech Republic, Chile, Cook Islands, West Bank and Gaza, Cyprus, Colombia, Comoros, Congo (Brazzaville), Cook Islands, South Korea, Ivory Coast, Costa Rica, Croatia, Curaçao, Denmark, Djibouti , Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Scotland, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Wales, Gambia, Philippines, Gaza, Faroe Islands, Philippines, Georgia, Ghana, Gibraltar, Grenada, Greece, Greenland, Guadeloupe, Guam, Guatemala, Guyana, French Guiana, Guinea, Guinea-Bissau, Haiti, Netherlands (Netherlands), Honduras, Hong Kong, Hungary, India, Indonesia, Philippines, United Arab Emirates, United States England, Iraq, Northern Ireland, Republic of Ireland, Iceland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kosrae (Federated States of Micronesia), Kuwait, Kyrgyzstan, Laos, Lesotho, Latvia, Lebanon, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia (FRY, Macedonia), Madagascar, Madeira, Malaysia, Malaysia, Maldives, Mali, Malta, Northern Mariana Islands, Morocco, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Federated States of Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Namibia, Nepal, Nevis (St. Kitts-Nevis), Nicaragua, Niger, Nigeria, Norway, New Caledonia, New Zealand, Oman, Netherlands (Netherlands), Palau, Panama, Papua New Guinea, Pakistan, Paraguay, Peru, French Polynesia, Poland, Ponape (Federated States of Micronesia), Portugal, Puerto Rico, Qatar, United Kingdom, Scotland, Wales, England, Northern Ireland, Reunion, Rota (Northern Mariana Islands), Rwanda, Romania, Russia, Saba, Saipan (Northern Mariana Islands), Solomon Islands, Samoa, Eastern Samoa, USA, Saint Barthélemy, Saint Kitts (St. Kitts-Nevis), Saint Eustatius, Saint Eustatius, Saint Martin, Saint Vincent and the Grenadines, Saint Lucia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sri Lanka, St. Croix, North American Virgin Islands, St. John, United States Virgin Islands, St. John (U.S. Virgin Islands), St. Kitts (Saint Kitts), St. Maarten, St. Thomas (U.S. Virgin Islands), Swaziland, South Africa, Sweden, Switzerland, Suriname, Tahiti, Thailand, Taiwan, Tajikistan, Tanzania, East Timor, Tini (Northern Mariana Islands), Togo, Tonga, Tortola (British Virgin Islands), Trinidad and Tobago, Truk (Federated States of Micronesia), Tunisia, Turkmenistan, Turkmenistan, Turkmenistan, Tuvalu, Uganda, Uganda, Union Island (Saint Vincent and the Grenadines), Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Gorda (British Virgin Islands), British Virgin Islands, Wallis and Futuna, Yap (Federated States of Micronesia), Republic of Yemen, Zambia, Zimbabwe.
TÉRMINOS Y CONDICIONES DE VENTA
TERMINOS Y CONDICIONES
- Introducción
1.1 El uso del servicio de e-commerce de BOW-TIE S.L descrito en el presente Términos y condiciones está reservado para consumidores mayores de 18 años o que estén autorizados por su representante legal y cuyo fin sea individual y en ningún caso comercial, artesanal o profesional.
1.2 La reventa o alquiler de los productos comprados en esta página está completamente prohibida, así como su utilización comercial o profesional de cualquier tipo.
1.3 BOW-TIE S.L se reserva el derecho a modificar estos términos y condiciones de venta en cualquier momento y sin previo aviso. El cliente está obligado a aceptar solo los términos vigentes en el momento de su compra.
- Compra
2.1 Cada producto está representado por varias imágenes así como una descripción del color y material, fieles a la realidad del mismo.
2.2 Las posibles variaciones debidas a las características técnicas o a la resolución del color del dispositivo del cliente no son responsabilidad de BOW-TIE S.L.
2.3. Tras la confirmación de la compra, el pedido será procesado por BOW-TIE S.L y enviado por la agencia de transporte correspondiente. En todo momento el cliente podrá tener acceso al tracking de su pedido en la página web, www.bow-tie.eu.
2.4. Una vez realizada la compra, para cualquier duda en relación a su pedido, deberá contactar con contact@bow-tie.eu, indicando la referencia del pedido y el número de seguimiento del mismo.
2.5. BOW-TIE S.L se reserva el derecho a rechazar el pedido de cualquier cliente con el que haya algún tipo de disputa legal respecto a una compra anterior o que haya violado las Condiciones Generales previamente.
2.6. El procedimiento de compra se considerará completo en el momento en el que el cliente confirme la misma. El pedido realizado por el cliente se considerará vinculante para BOW-TIE S.L., sólo si todo el procedimiento de compra se ha completado correctamente y con regularidad, sin ninguna evidencia de error desde la página web.
- Disponibilidad
3.1. El stock de BOW-TIE S.L es limitado. En la página web se mostrarán los productos disponibles en ese momento.
En caso de que ocurra un inconveniente respecto al stock de un producto sobre el cual se ha cursado un pedido, es obligación de BOW-TIE S.L. informar al cliente lo antes posible mediante el servicio de mensajería del sitio web.
3.2. El contrato de compraventa entre BOW-TIE S.L. y el cliente será considerado completo en el momento en el que, tras la comprobación de la disponibilidad del stock del producto, así como el cargo en la tarjeta de crédito del importe correspondiente, el cliente reciba la confirmación de su pedido por parte de la empresa.
- Precios y métodos de pago
4.1. Todos los precios incluyen los impuestos legalmente aplicables (el IVA) y se muestran en Euros (EUR).
4.2. BOW-TIE S.L se reserva el derecho a cambiar los precios de los artículos vendidos en este sitio web en cualquier momento y sin previo aviso. El cliente deberá pagar el precio que figura en www.bow-tie.eu en el momento de la confirmación de su pedido.
4.3. BOW-TIE S.L acepta pagos a través de las siguientes tarjetas de crédito y pasarelas de pago: Visa®, MasterCard®, American Express® y PayPal .
4.4 El procesamiento y posterior envío del pedido tendrá lugar una vez que BOW-TIE S.L haya verificado todos los datos bancarios del cliente y reciba la autorización para realizar el cargo de la compra.
4.5. Si algún producto no se encuentra disponible tras el pedido, solo se realizará el cargo de aquellos que sí estén disponibles junto con sus respectivos costes de envío en caso de que los tuviera.
5. Autenticidad y derechos de propiedad intelectual
5.1 BOW-TIE S.L garantiza la autenticidad y alta calidad de los productos que se encuentran a la venta en www.bow-tie.eu.
5.2 Queda totalmente prohibido, copiar o reproducir total o parcialmente cualquier contenido, ya sea textual y/o gráfico, presente en la web www.bow-tie.eu, creada por BOW-TIE, SL, titular de todos los derechos de propiedad intelectual de la misma.
6. Contacto
6.1 Para cualquier tipo de consulta relacionada con el sitio web www.bow-tie.eu, el cliente puede mandar un email a la dirección: contact@bow-tie.eu.
7. Disposiciones Generales
BOW-TIE, S.L. se reserva el derecho a:
7.1 Modificar o cancelar, temporal o permanentemente, el servicio prestado a través de BOW-TIE Online Store (o cualquier parte de éste) con o sin preaviso. BOW-TIE, S.L. no será responsable frente al cliente o frente a otros terceros por tal modificación o cancelación; y/o
7.2 Si, pese a modificarse los Términos y Condiciones y/o las Condiciones de Entrega, el cliente continúa utilizando el servicio prestado a través de BOW-TIE Online Store (o cualquier parte de éste) tras dicha modificación, se considerará que ha dado su conformidad a dicho cambio. El cliente será el responsable de verificar los Términos y Condiciones regularmente con el fin de determinar si se ha producido algún cambio. Si no está de acuerdo con alguna modificación de los Términos y Condiciones, deberá dejar de utilizar con carácter inmediato el servicio de BOW-TIE Online Store.
7.3 En caso de que BOW-TIE, S.L. modifique estos Términos y Condiciones, su pedido quedará sujeto a los Términos y Condiciones vigentes en la fecha y hora en que el cliente realizó su pedido.
7.4 En caso de que alguna parte de los Términos y Condiciones sea declarada ilegal o inaplicable, la disposición afectada se considerará eliminada, permaneciendo plenamente vigentes las restantes disposiciones de los mencionados Términos y Condiciones.
7.5 El contrato de compraventa celebrado entre el cliente y BOW-TIE, S.L., se regirá por la legislación española.
Última actualización 05 de febrero de 2023
BOW-TIE S.L. C/Núñez de Balboa, Nº 37, 4º Drcha, 28001, Madrid, España.
