5. Shipping and delivery

5.1. Orders made on www.bow-tie.eu with a delivery country that is NOT within the European
Union may incur an extra cost due to customs charges and local import taxes of the destination country. These costs are solely and exclusively the responsibility of the customer and will have to be settled at such time the package arrives at its destination. BOW-TIE S.L has no control over such charges.

BOW-TIE S.L. ships to the following countries: see Annex 1.

5.2 Delivery times are not definite cannot be guaranteed. However, BOW-TIE S.L. offers the following estimates:

▪ Deliveries of national orders: 1-5 business days once it is picked up by the transport company in our facilities.

▪ Delivery of orders from nearby countries Germany, Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Scotland, Slovakia, Slovenia, Estonia, Finland, France, Wales, Greece, Holland (Netherlands), Hungary, Northern Ireland, Ireland, Republic of, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands (Netherlands), Poland, Portugal, Romania, Sweden: 4-8 working days once it is picked up by the courier company in our facilities.

▪ Delivery of international orders: 8-15 business days once it is picked up by the transport company in our facilities.

5.3 For security reasons BOW-TIE S.L does not ship to postal boxes or P.O. Box addresses, nor accepts any order for which it is impossible to identify the individual responsible for the same and their address.

5.4. Shipping costs are included in the purchase process prior to confirmation of the order.

5.5. Shipping costs charged according to the following tariffs:

– National orders (Spain mainland): 6,00€
– Spain (Ceuta, Melilla, Baleares, Islas Canarias): 10,00€
– Andorra: 10,00€
– Portugal: 6,00€
– EU: 17,00€
– UK: 35,00€
– Asia 80,00€
– Africa 60,00€
– America: 55,00€
– Oceania: 60,00€

▪ The costs of shipping orders to international countries will be calculated during the purchase
process based on the volume and destination of the order.

▪ Orders placed after 1:00 p.m. will be prepared the next business day.

▪ No shipments are made on Saturdays, Sundays or holidays.

5.6. In the event that there is a loss of the product(s) by the transport company, BOW-TIE S.L. will replace them at no cost to the customer, once the customer has reported and documented the incident through the e-mail contact@bow-tie.eu and that the situation has been verified by BOW-TIE S.L. with the transport company, within a maximum period of 30 days.

5.7 When placing an order, the customer agrees to sign the receipt form presented by the person making the delivery, on which they may include any observations they deem appropriate, and taking care to record the state in which the package has been received.

By signing the receipt sheet, the customer acknowledges having received the number of packages indicated therein and the state in which they have been delivered. If the customer observes damaged products or that any are missing, they must make a note of the incident on the transport delivery note and make a claim by e-mail to contact@bow-tie.eu within a maximum period of 24 hours.

ANNEX 1:

List of countries:

Afghanistan, Albania, Algeria, Andorra, Anglo-Norman, Angola, Anguilla, Antigua and Barbuda, Anglo-Norman, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Azores, Bahamas, Bahrain, Bangladesh, Barbados, Barbuda (Antigua and Barbuda), Belgium, Belize, Benin, Bermuda, Bhutan, Belarus, Burma, Bolivia, Bonaire Island, Bosnia-Herzegovina, Botswana, Brazil, Brunei , Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cape Verde, Central African Republic, Chad, Czech Republic, Chile, Cook Islands, West Bank and Gaza, Cyprus, Colombia, Comoros, Congo (Brazzaville), Cook Islands, South Korea, Ivory Coast, Costa Rica, Croatia, Curaçao, Denmark, Djibouti , Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Scotland, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Wales, Gambia, Philippines, Gaza, Faroe Islands, Philippines, Georgia, Ghana, Gibraltar, Grenada, Greece, Greenland, Guadeloupe, Guam, Guatemala, Guyana, French Guiana, Guinea, Guinea-Bissau, Haiti, Netherlands (Netherlands), Honduras, Hong Kong, Hungary, India, Indonesia, Philippines, United Arab Emirates, United States England, Iraq, Northern Ireland, Republic of Ireland, Iceland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kosrae (Federated States of Micronesia), Kuwait, Kyrgyzstan, Laos, Lesotho, Latvia, Lebanon, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia (FRY, Macedonia), Madagascar, Madeira, Malaysia, Malaysia, Maldives, Mali, Malta, Northern Mariana Islands, Morocco, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Federated States of Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Namibia, Nepal, Nevis (St. Kitts-Nevis), Nicaragua, Niger, Nigeria, Norway, New Caledonia, New Zealand, Oman, Netherlands (Netherlands), Palau, Panama, Papua New Guinea, Pakistan, Paraguay, Peru, French Polynesia, Poland, Ponape (Federated States of Micronesia), Portugal, Puerto Rico, Qatar, United Kingdom, Scotland, Wales, England, Northern Ireland, Reunion, Rota (Northern Mariana Islands), Rwanda, Romania, Russia, Saba, Saipan (Northern Mariana Islands), Solomon Islands, Samoa, Eastern Samoa, USA, Saint Barthélemy, Saint Kitts (St. Kitts-Nevis), Saint Eustatius, Saint Eustatius, Saint Martin, Saint Vincent and the Grenadines, Saint Lucia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sri Lanka, St. Croix, North American Virgin Islands, St. John, United States Virgin Islands, St. John (U.S. Virgin Islands), St. Kitts (Saint Kitts), St. Maarten, St. Thomas (U.S. Virgin Islands), Swaziland, South Africa, Sweden, Switzerland, Suriname, Tahiti, Thailand, Taiwan, Tajikistan, Tanzania, East Timor, Tini (Northern Mariana Islands), Togo, Tonga, Tortola (British Virgin Islands), Trinidad and Tobago, Truk (Federated States of Micronesia), Tunisia, Turkmenistan, Turkmenistan, Turkmenistan, Tuvalu, Uganda, Uganda, Union Island (Saint Vincent and the Grenadines), Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Gorda (British Virgin Islands), British Virgin Islands, Wallis and Futuna, Yap (Federated States of Micronesia), Republic of Yemen, Zambia, Zimbabwe.